About EASP
Employment Assured Skill Program
The EASP Program is designed with the objective of getting the participants job ready by meeting the skillset needs of prospective employers. The course has been developed with an emphasis on lending practical knowledge rather than just theoretical knowledge, thus remarkably improving the participants’ employability skills. EASP aims to bridge the gap between student skills and employer needs thus creating a much efficient recruitment effort towards a workforce that is in sync with the growing industry needs.
Modules Covered
Skills Delivered
Computers Skills
Sales Skills
Data Skills
Communication Skills
Domain Skills
Corporate Etiquettes
Computers Skills
Module Summary:
This module introduces students to computers and the commonly used computing applications at the workplace. Students learn to input, review, design, and present information in an efficient and productive manner. Students also learn to use the internet and different web applications
Topics:
| Unit 1 |
Computer Fundamentals
|
| Unit 2 |
Memory
|
| Unit 3 |
MS Windows
|
| Unit 4 |
MS – Word
|
| Unit 5 |
MS – Excel
|
| Unit 6 |
MS – PowerPoint
|
| Unit 7 |
Internet
|
Sales Skills
Module Summary:
Today’s marketplace is highly competitive and every organization is looking for a larger share of the market. In an economy where the customer is king, how do sales representatives position the features and benefits of the products/services they sell? This module helps students learn and master the essential skills required for a successful career in selling.
Topics:
| Unit 1 |
Defining the Sales Process • Type of Sales • Common Sales Approaches • Glossary of Common Terms • Difference between Sales and Marketing |
| Unit 2 |
Getting Prepared to make the Call • Identifying your Contact Person • Performing a Needs Analysis • Creating Potential Solutions |
| Unit 3 |
Creative Openings • A Basic Opening for Warm Calls • Warming up Cold Calls • Using the Referral Opening • The First Sales Meeting |
| Unit 4 |
Active Listening • The importance of active listening • Minimal Encouragers • Restating and Paraphrasing to gain commitment |
| Unit 5 |
Delivering Presentations that SELL • Writing a Sales proposal • Features and Benefits matched to Customer Need • Outlining your Unique Selling Proposition • The Burning Question that every Customer wants Answered |
| Unit 6 |
Managing the Sale: • Sales Psychology • Leading representational bias • Tie-Downs • Tag-On • Competing without competing on price and maintaining your professionalism |
| Unit 7 |
Handling Objections • Common types of Objections • Basic Strategies • Advanced Strategies |
| Unit 8 |
Closing the Sale • Understanding when it's Time to Close • Powerful Closing Techniques • Things to Remember |
| Unit 9 |
Following Up • Thank-you Notes • Resolving Customer Service Issues • Staying in Touch |
| Unit 10 |
Setting Goals • The Importance of Sales Goals • Setting SMART Goals |
| Unit 11 |
Manage your pipeline • What is a sales pipeline • The stages from prospect to customer • How to determine your prospects stage |
| Unit 12 |
Managing your Data • Choosing a System that Works for you • Using Computerized Systems • Using Manual Systems |
Data Skills
Module Summary:
We are surrounded by and immersed in data in our every-day lives. The value that data holds can only be understood when we can start to identify patterns and trends within the data that then trigger questions to better understand the impact of our actions. This module is designed to move participants from an initial understanding of Data terms and concepts to working with tool sets to dig into the data itself and start identifying the patterns and trends that would otherwise go unnoticed.
Topics:
| Unit 1 |
Introduction
|
| Unit 2 |
Role of Data in Sales
|
| Unit 3 |
Understanding Data
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| Unit 4 |
Use of different Data Tools
|
| Unit 5 |
Use Data to create Analysis & Trends
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| Unit 6 |
Effective Presentation of Data for Business Needs
|
Communication Skills
Module Summary:
Understand the importance of communication and learn to understand how you communicate, how others communicate & how to adjust your communication style to meet their needs. Discover how communication is greatly improved by understanding communication preferences based on personality type & how to overcome some common obstacles to effective communication.
This course will ensure that your colleagues, friends and family will receive your message clearly, which should improve your workplace relationships as well as your personal relationships in general.
Topics:
| Unit1 |
Communication is key to success
|
| Unit2 |
Bridge the Gap to Communication Barriers
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| Unit3 |
Beyond Verbal Communication
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| Unit4 |
Active Listening
|
| Unit5 |
Asking Good Questions
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| Unit6 |
Written Communication
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| Unit7 |
Negotiation Skills
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| Unit8 |
Interview Skills
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| Unit9 |
Presentation Skills
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| Unit10 |
Speaking Like a STAR
|
Domain Knowledge
Module Summary:
This module will give students a broad perspective of various industry domains like BFSI, E-commerce, Logistics, Retail, Manufacturing, and ITES. It helps students to get insights of Functioning, opportunities and Career prospects in these Domain from Industry Leaders.
Topics:
| Introduction to the domain |
| How the Industry is growing |
| How the industry looks in the next 5 years |
| Any associate industries linked to the main domain |
| Opportunities in this Sector for a fresher |
| Career Road Map or Growth Prospects |
| Expected attributes/skills in a potential recruit |
| Type of courses a student should take if he is interested to join this industry |
Corporate Etiquettes
Module Summary:
Corporate Etiquette can be defined as the way of behaving in a business environment and is very important to exhibit professionalism in interaction with both internal and external customers This module examines the basics of corporate etiquette like dress/appearance, being considerate of others, the workplace versus social situations, business meetings, proper introductions and 'the handshake'. We learn the importance of networking and telephone etiquette.
Topics:
| Unit1 |
Introduction
|
| Unit2 |
Time Management
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| Unit3 |
Organized Work Stations
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| Unit4 |
How to Best Manage Meetings
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| Unit5 |
Understanding Etiquette
|
| Unit6 |
Telephone Etiquette
|
| Unit7 |
Professional Office Conduct
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| Unit8 |
Team Behavior
|
| Unit9 |
Dressing for Success
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